Privacy Statement — California

This Privacy Notice for California Residents states the privacy policies of 7 Leaves Cafe and all affiliates, subsidiaries, franchisees, and other entities lawfully doing business as or under the name 7 Leaves Cafe (collectively, “we,” “us,” or “our”) and applies to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include publicly available information, deidentified or aggregate consumer information, or information excluded from the scope of the CCPA/CPRA.

In the preceding twelve (12) months, we have collected the following categories of personal information about California residents. Consumers may also request information about our collection practices extending back to January 1, 2022, to the extent we retain such information.

Categories of Personal Information Collected

Sources of Personal Information

We obtain the categories of personal information listed above from the following sources:

• Directly from consumers (for example, when you place an order, create a loyalty account, enroll in our rewards program, download or use the 7 Leaves mobile application, submit a form on our website, apply for employment, or contact us).
• From your interaction with our digital properties (https://7leavescafe.com, https://franchising.7leavescafe.com, and the 7 Leaves mobile application), including through cookies, analytics tools, and similar technologies.
• From service providers and vendors, including Square (point-of-sale and loyalty), Per Diem (mobile application and delivery), Freshdesk (customer support), iSolved (external hiring platform), and tokenized payment information from Square.

Sensitive Personal Information

In the preceding twelve (12) months, we have collected the following categories of Sensitive Personal Information (“SPI”):

Note on date of birth: We collect date of birth solely for loyalty program birthday rewards. Date of birth is personal information but is not Sensitive Personal Information under the CCPA/CPRA definition. It is disclosed here only for transparency regarding the loyalty program.

Under the CCPA/CPRA and the 2026 CPPA regulations, personal information collected from a consumer we know is under 16 years of age is treated as Sensitive Personal Information. We do not currently have a mechanism to verify consumer age at loyalty enrollment or mobile application download, and we do not knowingly collect personal information from consumers under 16 years of age. If we become aware that we have collected personal information from a consumer under 16, we will delete it promptly.

We use Sensitive Personal Information solely for the purposes disclosed above, which are limited to what is necessary to perform the services you have requested, to comply with law, or as otherwise permitted by CCPA/CPRA § 1798.121(a). We do not use or disclose Sensitive Personal Information for the purpose of inferring characteristics about you.

Right to Limit Use of Sensitive Personal Information. You have the right to direct us to limit our use of your Sensitive Personal Information to that which is necessary to perform the services or provide the goods reasonably expected. See “Your Rights and Choices” below for how to exercise this right.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason for which the information is provided. For example, if you voluntarily provide us with personal information for us to consider your qualifications for employment or for operation of a franchise.
• To provide you with information, products or services that you request from us directly or through a third-party service provider.
• To research and evaluate patterns and trends in the types and frequency of products purchased from us and the overall impact of our marketing strategies on customer demand for our products.
• To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
• To improve our website and better present its contents to you.
• For testing, research, analysis and product development.
• As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. If we disclose your personal information for a business purpose, the recipient of that information will sign a non-disclosure agreement that describes the purpose for disclosure and requires the recipient to both keep that personal information confidential and not use it for any purpose except for the purpose of performing the contract.

We disclose your personal information for a business purpose to the following categories of third parties:

• Our affiliates.
• Our subsidiaries.
• Our franchisees.
• Service providers.
• Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either calling us at (714) 660-3165 or emailing us at [email protected].

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and the extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.